King Tester
Calibration & Repair
We are the top calibration, direct verification, & repair service providers for King Tester products. Please read our process below to understand the importance of having your products routinely serviced through King Tester.
Verification Is A Must.
King Tester is certified under ISO-17025 as an accredited laboratory from the American Association for Laboratory Accreditation (A2LA) for calibrations conforming to ASTM E-10 and ASTM E-110. Direct Verification and indirect verification is required per ASTM E-10 standards for all portable testers at least every 12 months.
Our calibration process is extremely in-depth and goes beyond what others provide; that is why we guarantee our work for 1 year.
What Does A Calibration Service Include?
1.
Disassembly, replace wear parts as needed, and an oil change
2.
Both direct and indirect certification to ASTM E-10 standards for your King Portable Test Head
3.
A ISO 17025 calibration certificate in accordance with ASTM E-10 for your records
Calibration & Repair Process
1.
Calibration Request Form
Press the button below to complete our quick and easy form. Make sure to list a contact name and phone number and provide relevant serial number(s).
2.
Ship Your Unit
Once you have completed the online calibration form, mail your products to our service department:
KING TESTER CORPORATION
308 SCHELL LANE
PHOENIXVILLE, PA 19460
Send only your test head unless your base requires repair. If you are shipping from outside the USA, be sure to list the unit is being sent for repair to avoid additional customs charges.
3.
Receive an Estimate
Once we receive your equipment and do a full evaluation, we will give you an estimate of the service.
We will only complete the work once we receive an approval from you.
Services Available
Want An Upgrade?
Check out our Brinell Buy-Back Program. Ensure cost-effective access to accurate and reliable test results for years to come with our Brinell Buy Back Program.
When your tester is sent in for calibration, King Tester will evaluate the unit for a discounted upgrade.
Expedited Service
When you need your equipment to be serviced and returned quickly, skip the queue and avoid downtime with our expedited service option.
Please remember to check the expedited service box on the service form. Contact us if interested or with any questions.
Loaner Program
If you require any loaner equipment while your product is being serviced, please reference what you need in your request.
Click the appropriate box when filling out your service form and a King team member will contact you regarding your loaner device.
Our Repair Policy
We provide a cost estimate after evaluating your unit. No work is done on any unit until we receive your approval and a purchase order. If the unit cannot be repaired, or you choose not to repair it and you do not replace it with a new unit, you will be charged a fixed service fee of $125.00* plus any S&H.
King Tester guarantees our repair work for a period of 12 months. King reserves the right to determine required repairs to meet standards at its sole discretion.
We Take Quality Seriously
We are fully certified and work with only the best partners.
Have a question or Need Urgent Assistance?
call: +1 (610) 279-6010
@ Copyright 2022, King Tester Corporation